SAP and Siemens: Rumors, Reality, Maintenance, and TCO
Rumors of the end of the world are pretty commonplace these days, and you don’t have to be following the current debate about healthcare in the US to catch a whiff of Armageddon in our times. The...
View ArticleNews Analysis: DSAG Project Team Members Resign Leadership of SUGEN KPI...
DSAG project team and project leader departure could signal disagreement with methodology not SUGEN SAP embarked on an ambitious program to prove value in its Enterprise Support fee hike last year....
View ArticleTuesday’s Tip: The SAP Optimization List – Key Ecosystem Vendors You Should Know
High Cost Of Ownership And Changing Requirements Drive SAP Users To Seek Optimization Solutions As users await SAP to regain its mojo (see Dennis Howlett’s post) and implement it’s “Voice of the...
View ArticleMonday’s Musings: Why Users Must Preserve Their Third Party Maintenance Rights
Apps Users Seek Third Party Maintenance For Cost, Value, and Service Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party...
View ArticleNews Analysis: Rimini Street Countersues Oracle
Rimini Street Counter Suit Focuses On Ensuring Customer Rights To Third Party Maintenance (3PM) On March 29th, 2010, Rimini Street sued Oracle for “counterclaims alleging copyright misuse, defamation,...
View ArticleTuesday’s Tip: Dealing With Vendor Threats For “All Or Nothing” Maintenance...
Recent Client Interactions Hint At Increasingly Aggressive Vendor Behavior Conversations with 11 enterprise apps customers in the past two months indicate stricter enforcement of vendor “All or...
View ArticleResearch Summary: Market Overview – The Market For SAP Optimization Options
Forward And Commentary This market overview provides a starting point to SAP customers seeking optimization solutions. The document delivers actionable advice and insights into a proven collection of...
View ArticleResearch Summary: Best Practices – Three Simple Software Maintenance...
Forward And Commentary Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate...
View ArticleNews Analysis: Spinnaker Expands JD Edwards Support With Versytec Acquisition
Versytec Acquisition Addresses Growing Demand For JD Edwards Support Denver, Colorado based Spinnaker Management announced on March 6th, 2012 its acquisition of its competitor Versytec. For those who...
View ArticleAct Now To Leave The Door Open For SAP Third Party Maintenance Options
The Real Deadline To Consider Third Party SAP Maintenance Is September 30th In conversations with hundreds of SAP customers, many have not realized that they must act now in the next 30 to 45 days if...
View ArticleNews Analysis: Rimini Street Vs Oracle Ruling Has No Negative Impact on Third...
Recent Oracle vs Rimini Street Ruling Is About Customer Software License Rights Not Third Party Maintenance On February 13th, 2014, the United States District Court , District of Nevada Judge Larry...
View ArticleThe mainstreaming of Third Party Maintenance
I first wrote about ERP third party maintenance (support independent of the software publisher) in 2005. Even earlier, I have written about similar offerings like plug-compatible mainframes and...
View ArticleWhat starts in Vegas today, will not stay in Vegas
A US District Judge presides over a trial started yesterday in Las Vegas related to a $209 million copyright lawsuit Oracle has filed against Rimini Street. Having been an expert witness in a few...
View ArticleOracle, time to move on?
After plenty of name calling at the trial in Las Vegas, both Oracle and Rimini Street sent a few of us reasonable sounding emails about the jury’s verdict awarding Oracle $ 50 million in damages....
View ArticleThe SAP X Factor
Last February, SAP launched S/4HANA to plenty of optimism – CEO Bill McDermott called it “the biggest product launch in the last 23 years and perhaps the company’s history”. I was certainly excited...
View ArticleRimini Street’s new model?
Rimini Street began life as a support vendor for enterprises running Oracle and SAP software in the traditional on-premise model. In this incarnation Rimini quickly and inevitably became a direct...
View ArticleMonday’s Musings: Why Users Must Preserve Their Third Party Maintenance Rights
Apps Users Seek Third Party Maintenance For Cost, Value, and Service Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party...
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